2019 CNIB 50/50 FAQs

General

How does the CNIB Foundation 50/50 draw work?

The 50/50 draw administered by CNIB is a raffle licensed by the Alcohol and Gaming Commission of Ontario (AGCO), where individuals purchase ticket(s) for the opportunity to win 50% of the total money raised through the sale of 50/50 tickets for that draw.

Where does the other 50% of the proceeds raised go?

The other 50% of the proceeds raised supports CNIB programs in Ontario. To learn more about CNIB and our programs, please visit www.cnib.ca

Who is eligible to buy 50/50 draw tickets?

If you meet the following criteria, you are eligible to purchase 50/50 draw tickets:

 Must be 18 years of age or older at the time of purchase

 Must be located in the Province of Ontario at time of purchase

 Must not be one of the following:

o Member of CNIB Board of Directors

o Full-time, part-time, or student employee of the CNIB Gaming Department

o An employee of the Alcohol Gaming Commission of Ontario

o Employees of the supplier of the 50/50 System who and involved with the development and/or support of the 50/50 System

o Such other persons designated from time to time as Related Parties by the Foundation

o Any contractors or employees that are associated with the retail sales at the lottery centres

Note: Prior to the purchase of a ticket online, you will be required to verify your eligibility and that the information is complete and accurate.

Where can I purchase tickets for the 50/50 draw?

Tickets for the CNIB 50/50 draw can be purchased the following ways:

 In person from a CNIB Lottery Kiosk seller kiosk locations .

 Online at www.cnib5050raffle.com

Can I play more than once in a draw?

Yes. You can purchase more than one ticket per draw

What are the odds of winning?

The odds of winning the prize are based on the number of tickets sold during an event.

Do I have better odds online?

Your odds of winning do not change based on the manner in which you purchase your 50/50 draw ticket; online and retail sales have the same odds of winning. The odds of winning the prize are based on the number of tickets sold during the period of the draw.

What is your refund or return policy?

All 50/50 draw ticket sales (retail sales or online) are final and may not be exchanged or refunded.

How is the winning number drawn?

A unique winning number is randomly generated and issued by the electronic 50/50 system out of the numbers purchased (retail sales and online) for that particular draw. The mechanism for selecting the winning number is a computer-based random number generator that has been certified by the AGCO.

When do sales open?

The ticket sales start May 1, 2019.

When is the winning number drawn and posted?

5050 Ticket Sales close the previous day at 9:00 pm before the draw. The winning number will be drawn 11:00am the next morning. Once the winning 50/50 number has been drawn and posted, you can find it at cnib5050raffle.ca and the estimated prize amount. For draw dates please visit the Rules of Play Section at cnib5050raffle.ca

 Displayed on the online at cnib5050raffle.ca

Posted on the digital display located at all CNIB Retail Lottery locations, go to cnib5050raffle.ca to see the retail locations.

If I have the winning 50/50 number, how do I claim my prize?

If you have the winning 50/50 number, please contact cnib5050.raffle@cnib.ca or call 416 486-2500 extension 7575. You must complete the required winner claimant documents in person at a CNIB Retail Lottery centre locations or at the CNIB head office located at 1929 Bayview Avenue, Toronto Ontario M4G 3E8 within six (6) months of the draw date.

You must present your signed winning ticket at any CNIB retail lottery location, or the text message/email of your online winning ticket (if purchased online), along with two (2) forms of identification (including a government-issued photo ID). The winning ticket cannot be tampered with (CNIB reserves the right to deny winnings if the ticket has been reproduced or changed from its original state).

Please note: Online ticket sales must be claimed by the individual(s) named in the original purchase transaction. CNIB is not responsible for any division of the winning prize amount to any other party other than the individual(s) named in original purchase transaction.

What currency is the prize money paid in?

All transactions and winnings are paid in Canadian Dollars. Prizes will be paid by cheque payable to the winner.

When can I expect to receive my winnings?

Prize winnings will be paid by cheque within 30 days of the completion of the claim process.

If I win, can I play again?

Absolutely! If you are a previous 50/50 winner, you remain eligible to win future 50/50 draws if you continue to meet all the terms of eligibility.

Online

Is the online draw the same draw that happens at the retail lottery centres

Yes. CNIB online 50/50 draw is part of the same raffle that happens at retail lottery centres

Am I eligible to purchase an online 50/50 ticket?

If you meet the following criteria, you are eligible to purchase online 50/50 tickets:

 Must be 18 years of age or older at the time of purchase

 Must be located in the Province of Ontario at time of purchase

 Must not be one of the following:

o CNIB Board of Directors

o Full-time, part-time, or student employee of the CNIB Gaming Department

o An employee of the Alcohol Gaming Commission of Ontario

o Employees of the supplier of the 50/50 System who and involved with the development and/or support of the 50/50 System

o Such other persons designated from time to time as Related Parties by the Foundation

o Any contractors or employees that are associated with the retail sales at the lottery centres.

Note: Prior to the purchase of a ticket online, you will be required to verify your eligibility and that the information is complete and accurate.

Do I need to live in Ontario to play?

You do not need to live in the province of Ontario to purchase a 50/50 ticket but you do need to be physically located within the province of Ontario at the time of purchase of your online 50/50 ticket to be eligible to play.

How can I pay for my online 50/50 ticket?

Our online 50/50 website accepts the following payment types: Visa, MasterCard, and American Express.

I cannot access cnib5050raffle.com. What should I do?

Per AGCO regulations - please be advised that you must be located within the province of Ontario at the time of your purchase. Your device's locations services must be turned on to verify your location prior to entry to the online 50/50 sales platform. Users must also agree to all Terms and Conditions outlined.

I purchased a 50/50 ticket but did not get my numbers. What should I do?

If you purchased your 50/50 ticket but did not receive your numbers, please check your junk or spam folders in the event it was flagged by your email provider. If you still do not have your 50/50 ticket, contact cnib5050.raffle@cnib.ca and our support staff will re-send your raffle numbers (some verification will be required). If your transaction completed successfully, your numbers will still be part of the draw.

I think I, or someone I know, may have a problem with gambling. What should I do?

CNIB promotes responsible gaming at all times. If you are looking for help or advice about problem gambling, please visit: www.problemgamblinghelpine.ca or contact the Ontario Problem Gambling Help Line / Free Health Services Information at 1-888-230-3505.

How can I donate and support CNIB Foundation?

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Make a single gift

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Your ongoing support means we can be there for people with sight loss, whenever they need. Your monthly gift is a convenient and easy way to increase the impact of your donation. You will reduce CNIB's administrative and processing costs. Because of that, more of your support will go directly towards helping Canadians with vision loss, all year-round.

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